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WORX 15-Inch 6 Amp Electric Dual-Line Trimmer #WG113 | 
| Brand: Worx
Category: Lawn & Patio
List Price: $109.99
Buy New: $72.41 (On sale from $94.11)
as of 3/11/2010 20:59 CST details
You Save: $21.70 (23%)
New (9) from $72.41
Seller: Noble Supply
Rating:  4 reviews
Sales Rank: 230770
Batteries Included: No
Shipping Weight (lbs): 10
Dimensions (in): 0.5 x 0.1 x 0.5
MPN: WG113
Model: WG103
UPC: 822465002470
EAN: 0082246500247
ASIN: B0010OKJ9W
Availability: Usually ships in 3-4 business days
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| Features:
| • | 15-inch dual electric line trimmer with a 6 Amp motor | | • | 100% automatic twin line feed for best cutting performance | | • | Telescopic shaft adjusts to user's height and posture; rotating handle | | • | Large twin wheel set supports and guides the edger; foldable spacer guard | | • | 30-day manufacturer's warranty |
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| Editorial Reviews:
Product Description
Designed for comfort and control, the trimmer head tilts 90 to fit in tight spaces or cut a sloped landscape. Automatic .065 twin line feed for best cutting performance. Telescopic shaft adjusts to user's height and adjustable handle provides maximum comfort and control. Rotating handle makes conversion from trimmer to edger easier. Foldable spacer guard helps protect flowers and ornaments from cutting damage. 120V, 6A. Unit weight: 8 lb.
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| Customer Reviews:
 ABSOLUTELY HORRIBLE CUSTOMER SERVICE! July 8, 2009
CMC (Tennessee)
1 out of 1 found this review helpful
The WORX product is alright, although the mower arrived with minor damage (poor packaging). The customer service is the worst I've ever dealt with.
After purchasing my WORX mower and grass trimmer through Amazon, I eventually needed to purchase more trimmer spools and opted for the "free" spools program (paying only shipping) offered directly from WORX customer service. In the same order, I also purchased a device from them that allows you to store the grass trimmer and it's battery on the wall of your garage.
After being charged as expected, two weeks past with no product. I contacted their customer service and was informed both products (spools and trimmer device) were on back-order but would ship in 24 to 48 hours. After another week passed, I called again and was transferred to a supervisor who sounded like he was reading from a script. He admitted the spools had not been on back-order but could not explain why I was lied to previously. He could not tell me when my order would ship saying that it was "in process". He then offered a to wave the shipping cost as though that would fix not being able to use my $100 WORX grass trimmer without the spools they sell. This supervisor then assured me he would forward my "case" to upper management and I would receive a call within the 72 business hours. It's been eight days and I've not received a call. It's been over 4 weeks since I placed the order.
Though it's for a small amount of money (less than $25), WORX customer service has essentially stolen my money and falsely advertised in selling me a product I can't obtain and they won't (or as this supervisor said to me, he "can't") tell me why!
I assume others are receiving the items they purchase from WORX. I have no idea why they can't solve my issue. I'm sincerely amazed at the incompetence and inability of this company's customer service and therefore highly recommend all consumers consider purchasing lawn products from one of WORX's competitors instead (try Black and Decker). If this is any example of how WORX is willing to do business then they deserve to go out of business. Buyer beware.
 Good Power, Cheap String August 9, 2008
Kevin Wambsganz
6 out of 6 found this review helpful
Used the Trimmer a couple times now.
As a Trimmer it worked fine, no problems. When I changed it to an edger, the string in the trimmer would not stay feed out. The string kept getting cut down. Its cheap. So, I replaced the string with a commerical grade string that is thicker and now it works OK. If you use a thicker string, you might need to drill a bigger hole in the reel string hole.
The instructions are not that great, but you should be able to figure out how to use it. I could not find anyone who sells this locally, so I purchase from Amazon.
don't wast your money June 4, 2008
jb
7 out of 9 found this review helpful
If you like replacing the trimmer line every five feet this trimmer is for you. I contacted customer service about this problem, they told me to contact Amazon. After telling the lady what I thought of there product, I cured my anger by smashing this POS against my garage wall. Best stress release ever
Awkward and heavy June 4, 2008
Ricky M. Triplett (Anndale VA)
8 out of 8 found this review helpful
I got it on Friday, just in time for working in the yard over the weekend.
When I first removed it from the box I noted that this thing was really heavy.. and all the weight is at the working head. It makes it hard to hold off the ground, and it eats the strin like crazy... using it as an edger is a waste of time.. I had to stop every 3-4 feet and let out more string.. now I know that edging sidewalks and driveways can be hard on string... but this one is not like any that I have ever used. The handle is not long enough. Even with the guard inplace I was still getting hit with debris. It does not put the user far enough away from the work end of this thing. I'll be looking for a replacement soon.... and this one will be on a table in a yard sale.
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